Privacy Policy

Fray Bentos® (“Fray Bentos“, “we“, “us“, or “our“) respects the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.thefraybentos.co.uk (the “Site”).

Please read this Privacy Policy carefully. By accessing or using this Site, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

The Information We Collect About You

Fray Bentos collects several types of information from and about users of our Site:

• Personal Data – information that can be used to identify you as an individual, such as your name, postal address, email address, telephone number, or any other identifier that permits the physical or online contacting of a specific individual. We collect this information when you voluntarily submit it to us, such as when you place an order, contact us with inquiries, request information, create an account, participate in competitions and surveys, or sign up for our newsletter.
• Usage Data – information we collect by automated means about how you use our Site. The technologies we use for this automatic data collection may include cookies, web beacons, unique identifiers, embedded scripts, pixel tags, local storage objects like HTML5, and similar technologies designed to help us understand how you interact with and use our Site. The types of Usage Data we collect may include the browser and operating system you are using, the URL that referred you to our Site, the search terms you entered into a search engine that led you to our Site, which pages you visit on our Site, your interactions with page content, and your navigation paths through the Site.
• Device Data – data collected from your computing device through which you access our Site. This may include details about your device model, operating system, device identifier, browser type, mobile carrier, IP address, and cookie data.
• Third Party Data – information collected from various third party sources to supplement the data we gather ourselves. This may include demographic data, location data, shopper patterns, online behavioral data, creditworthiness, or other relevant information. We use this data to help improve and personalize your experience with us.

How We Use Your Personal Data

Fray Bentos uses your Personal Data to operate our Site and deliver the services you have requested. We have legal bases for collecting and using the Personal Data described in this Privacy Policy.

Examples of ways we use your Personal Data include:

• To manage your user account and provide you with customer support.
• To complete your purchases and fulfill your orders for our products.
• To notify you about changes to our products or services.
• To allow you to participate in interactive features offered through our Site.
• To enter you in contests or sweepstakes you sign up for.
• To send periodic emails such as newsletters, company news, updates, related product information, etc. You can opt-out of these at any time (see Your Privacy Rights).
• To send surveys, questionnaires, or market research requests to help us improve our products and services.
• To analyze Site usage trends and traffic to understand user needs and improve the Site experience.
• To customize Site content and product recommendations based on your interests and preferences.
• To process job applications if you apply online for a position with our company.

Sharing Your Personal Data

Fray Bentos does not sell, trade, or otherwise transfer your Personal Data to third parties unless we provide you with advance notice, except in the following limited circumstances:

• To trusted third parties who assist us with conducting our business, operating our Site, fulfilling your orders, delivering marketing communications, and improving your experience. For example, companies who help manage our Site content, process credit card payments, assist with advertising, provide customer service, or analyze Site traffic. We only provide these companies with the minimum amount of Personal Data they need to deliver the service. They are prohibited from using your Personal Data for any other purpose and are contractually obligated to protect your data.
• To comply with legal or regulatory requirements or obligations in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
• To enforce our Terms of Service or other policies applicable to our Site, or to protect the rights, property or safety of Fray Bentos, our customers, or the public. This may include exchanging information with other companies, organizations and individuals for fraud protection purposes.
• In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company. If the change in corporate control results in personally identifiable information being transferred to a third party, we will notify you via email and/or a prominent notice on our Website.

Except as described in this Privacy Policy, we will not disclose your Personal Data to third parties without your consent.

Third Party Links

Fray Bentos Site may contain links to third-party websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Security of Your Personal Data

Fray Bentos takes reasonable administrative, physical and electronic measures designed to safeguard and protect Personal Data provided to us. Unfortunately, no transmission of Personal Data over the Internet or data storage technology can be guaranteed to be 100% secure. We cannot assure or guarantee the security of any information you provide to us and you transmit all such information at your own risk.

We retain your Personal Data for the duration of time needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you;
• Whether there is a legal obligation to which we are subject; and
• Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

After it is no longer necessary or relevant for us to retain your Personal Data, we dispose it in a secure manner according to our internal policies and protocols.

Your Privacy Rights

If you are located in certain jurisdictions, including the EU and UK, you have certain data protection rights with respect to your Personal Data. These may include:

• The right to access the personal data we hold about you, and information about how we process it
• The right to request correction of any inaccurate and incomplete personal data we hold about you
• The right to request deletion of your personal data, subject to certain exemptions
• The right to restrict processing of your personal data under certain circumstances
• The right to object to processing of your personal data for direct marketing purposes
• The right to receive a copy of the personal data we have collected about you in a structured, commonly used, and machine-readable format
• The right to lodge a complaint regarding the processing of your personal data with your local data protection authority

We will consider and process such requests in accordance with applicable laws. To exercise any of these rights, please contact us using the details in the Contact Us section below. We will never discriminate against an individual for exercising their privacy rights.

Your Marketing & Advertising Preferences

To opt-out of email marketing communications from Fray Bentos, click “unsubscribe” on any promotional email you receive from us. You can also opt back in any time by resubscribing through our email subscriptions page. Even if you opt out of promotional communications, we may still need to email you transactional service messages regarding your account or orders placed on our Site.

To stop tailored interest-based advertising on third party sites based on your browsing and purchase behavior, you may opt-out by clicking the “Ad Choices” icon (or similar name) on the advertisement itself. Your opt out will be specific to the web browser you use so you may need to opt out on each browser you use for web surfing.

Changes to Our Privacy Policy

Fray Bentos may modify or update this Privacy Policy from time to time. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on this page with a new “Last Updated” date. We also may notify you of changes to our Privacy Policy by email or other means. If we make material changes, we will provide you with notice before such changes take effect so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Site after changes are posted constitutes your acceptance of the amended Privacy Policy. If you do not agree with any modifications, please discontinue use of this Site.

Cookies and Similar Technologies

Fray Bentos, and our marketing partners and analytics service providers, use technologies like cookies, beacons, scripts, tags and local storage to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base. We may receive reports on user demographics and usage patterns from these analytics services.

We use cookies and similar technologies for purposes such as:

• Authenticating users
• Remembering user preferences and settings
• Determining if an email has been opened and acted upon
• Analyzing Site usage trends and traffic
• Displaying targeted ads on other websites you visit
• Testing designs and features for our Site

You can set your browser to block all cookies, including cookies associated with our services, or indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Fray Bentos

123 Fray Bentos Lane

London, UK

SW12 0AA

Email: [email protected]